Safety operations specialist monitoring live route checkpoints
Trust & safety

Motha Rescue protection on every booking.

Trust & safety

Motha Rescue.

A trust and recovery layer built into every booking. GPS checkpoints, held funds, proof photos, signatures, and guided incident reporting — with optional rescue dispatch when a job goes wrong.

Operations dispatcher monitoring routes and safety
The four pillars

Protection at every step.

Live GPS map showing route checkpoints

GPS checkpoints

Safety-only location. Last known position and live stop checkpoints on every active booking.

Driver capturing a delivery proof photo

Proof & signatures

Pickup and delivery photos, optional signature capture, and tamper-aware chain of custody.

Secure held-funds vault scene

Held funds on dispute

When an incident is opened, payouts move to held status automatically — no cash in hand.

Rescue driver responding to an incident

Rescue dispatch

Eligible rescue drivers can be dispatched to recover items or complete an abandoned job.

Driver presenting credentials at a verification kiosk

Verified at the source

Background, drug, license, and insurance checks before any driver runs a job.

Rescue driver arriving at an incident scene at night

Rescue when you need it

Eligible rescue drivers can be dispatched to recover items or finish an abandoned job.

What happens when a job goes wrong

From incident to resolution.

01
Incident reported

Booker, driver, or admin opens an incident from any active job.

02
Funds held

Payouts pause automatically — no money moves while review is open.

03
Guided intake

AI-assisted reporting collects evidence, photos, and timeline.

04
Rescue or resolve

Dispatch a rescue driver or resolve through ops review.

Guided incident intake

AI-assisted reporting for abandonment, tampering, missing items, and unsafe behavior.

Admin incident center

Ops admins review incidents, override payouts, and coordinate with rescue drivers.

Last-known location

Stored safely. Used for safety review only — never for tracking.

Book with confidence.

Every job is covered by Motha Rescue protection.